For service providers and multi-company operations
Multi-tenant PBX, AI-powered contact center, and unified communications—deployed on your infrastructure or fully managed.
Built for MSPs, BPOs, and UCaaS Providers
Flexible Deployment
Whether you want full control over your infrastructure or a hands-off managed solution, we have a model that fits.
License our software and run it on your own servers. Maintain complete control over your SIP trunks, routing, security, and billing. Ideal for organizations with strict compliance or existing infrastructure.
We handle the hosting, infrastructure, and maintenance. You focus exclusively on selling to and supporting your tenants. A fast, scalable, and worry-free approach to launching your service.
Product evidence
Review the existing tenant management and creation interfaces.
Platform Capabilities
Deliver a state-of-the-art communication experience across all your tenants.
Complete tenant isolation ensures security and privacy. Empower your customers with zero-touch provisioning and role-based administration for autonomous management.
A unified suite featuring WebRTC endpoints, advanced queue management, dynamic IVR, and omnichannel routing. Built to handle high-volume contact center operations seamlessly.
Deploy AI voice agents and smart assistants. Seamlessly blend human agents with automated speech-to-text workflows and natural language IVRs for modern customer interactions.
Engineering Pedigree
Built on a foundation of over 20 years of telecommunications engineering and high-availability systems design.
Years of Engineering
Platform Uptime
"NextGenSwitch provides the stability and scalability required for our mission-critical, multi-tenant operations."
— Enterprise BPO PartnerEcosystem
Connect your communications platform with top-tier CRMs, automation tools, and hardware.
Plus robust custom webhook capabilities for advanced B2B workflows.
Who it fits
Offer hosted PBX or contact center services across multiple customer environments.
Separate customer campaigns, teams, queues, trunks, and operating workflows.
Deliver managed communication services as part of a broader technology offering.
Operate separate branches, brands, business units, or departments on a shared platform.
FAQ
Everything you need to know to get started with NextGenSwitch.
Technical evaluation
Use the demo and documentation to validate platform fit before finalizing a provider scope.
Plan your provider platform
Share your tenant model, expected capacity, telephony providers, branding needs, integrations, and support responsibilities.
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