NextGenSwitch (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect information to improve our services, including:

• Log Data: Includes IP address, device information, operating system details, and usage statistics.
• Personal Information: Name, email address, phone number, and payment details when you create an account or make a purchase.
• Cookies and Tracking: Information gathered via cookies and similar technologies to enhance your user experience.

2. How We Use Your Information

We use your data for purposes such as:

• Providing, maintaining, and improving our services.
• Processing transactions and sending confirmations.
• Responding to customer service requests and inquiries.
• Conducting analytics and research for service improvements.

3. Sharing Your Information

We may share your data with:

• Service Providers: Third parties performing services on our behalf (e.g., payment processing, analytics).
• Compliance Obligations: When required by law or to protect our legal rights.
• Business Transfers: In connection with mergers, sales, or acquisitions.

4. Cookies and Tracking Technologies

We use cookies to:

• Store your preferences.
• Track website usage and interactions. You may disable cookies through your browser settings, though some site functionality may be impacted.

5. Data Security

We implement industry-standard measures to secure your information but cannot guarantee complete security due to the nature of the internet.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

7. Children’s Privacy

We may revise this Privacy Policy periodically. Changes will be posted here, and the “Effective Date” will be updated.

8. Refund Policy

We enforce a strict 7 (calendar) days after the moment of purchase to perform a Refund Request. In the case of a refund, you can contact us at [email protected], and let about 6-10 days for the refund to be reflected back on your bank statement. After the 7 (calendar) days have past no refund is possible.

9. Your Rights

You may:

• Request access to your personal data.
• Correct inaccuracies in your information.
• Opt-out of certain data uses, including marketing communications.

10. Policy Updates

We may revise this Privacy Policy periodically. Changes will be posted here, and the “Effective Date” will be updated.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

NextGenSwitch Support Team
Email: [email protected]
Phone: +8801734836561