Overview
NextGenSwitch Documentation
NextGenSwitch is a programmable API-driven communication platform that unifies PBX, call center, and campaign operations into one scalable voice platform.
How to Use These Docs
- Start with the installation guide for new environments.
- Move through the core modules based on your deployment flow.
- Review module notes and operational reminders before going live.
Quick Navigation
| Area | Topics |
|---|---|
| User Access | Extensions, Hotdesks |
| Call Control | Ring Groups, Call Queues, IVRs, Announcements |
| Connectivity | Trunks, Inbound Routes, Outbound Routes |
| Outreach | Campaigns, Broadcasts |
| Support & Automation | Support Tickets, AI Assistants |
Module Index
Each module now has its own dedicated documentation page.
Related Product Pages
Compare implementation details with product capabilities before production rollout.
Programmable Voice API
For custom call automation and XML verb control, continue to the Programmable Voice API guide.