In essence, a trunk serves as the gateway to a telephone system, enabling NextGenSwitch to connect with external resources like PSTN lines or other PBX systems for inter-system transfers. Trunks, whether physical (like PRI or PSTN lines) or virtual (via IP links), function as the PBX’s external phone lines, facilitating both outbound and inbound calls. Without a trunk, communication with the outside world becomes impossible – no outgoing calls can be made, and incoming calls cannot be received.
To create an new Trunk, you can go to NextGenSwitch> Call routing> Trunk, and the most important fields are:
Call Limit, set maximum number of simultaneous calls that can be received by this device.