NextGenSwitch is a powerful, API-driven Multi-Tenant PBX solution designed for service providers, call centers, and enterprises. Deliver secure, cloud-based voice and contact center services to multiple clients or departments from a single platform—complete with AI-powered IVR, automated outbound campaigns, and centralized management.
By consolidating infrastructure and support, the multi-tenant architecture offers significant cost advantages over providing each tenant with separate hardware or software instances.
Add or remove tenants, scale capacity, or adapt features instantly—all through cloud orchestration, without complex installations or physical infrastructure.
Administrators can manage all tenants centrally, with granular control over features, user access, billing, and system performance.
ach tenant’s data, configurations, and operations are fully segregated and protected, ensuring confidentiality and regulatory compliance.
Built on an API-driven SIP SoftSwitch foundation, NextGenSwitch delivers a unified suite of communication tools—including PBX, call center management, and call campaign capabilities—in a fully integrated cloud platform.
Enables intelligent call routing, real-time analytics, and efficient queue handling—all via user-friendly cloud dashboards.
Changing potential prospects into real customers and potential outbound sales through sales call.
Enhance inbound/outbound routing, reduce agent workload, and deliver richer customer interactions.
Leverage features like automated dialing, Do-Not-Call (DNC) filtering, and call automation to streamline operations and enhance compliance.
Automate outbound notifications, promotional round-robin calls, and market surveys—all from within the same platform.
SMBs, MSPs, and Telecom Providers looking for cost-effective, scalable and centrally managed PBX and contact center solutions.
Enterprises with distributed teams or global offices, seeking unified voice infrastructure with localized control.
Service providers offering VoIP or contact center services—this model allows multiple clients to coexist on one robust platform without sacrificing customization or security.
Ready to revolutionize your business communications? Launch your multi-tenant PBX and call center environment with NextGenSwitch today and enjoy modern, scalable telephony, inbound/outbound campaign tools, AI-IVR, and more.