Core Module

Campaigns

Campaigns automate outbound calling for sales, collections, outreach, and follow-up operations.

Module Workflow

  1. Create campaign with name and objective.
  2. Assign contact groups and script.
  3. Configure schedule and dialing behavior.

Configuration Steps

  • Set timezone and allowed day/time window.
  • Tune call interval and pacing based on agent capacity.
  • Track disposition outcomes for optimization.

Operational Tips

  • Run smaller pilot batches before full-scale rollout.
  • Separate campaigns by region/language for better tracking.